Senior QA engineer (Telco)



Senior QA engineer (Telco)

JettyCloud looks for IT professionals on behalf of RingCentral to join its team in Sofia.

RingCentral Bulgaria is a new European branch of an American company RingCentral. JettyCloud is a software R&D center that works for RingCentral. Due to our long-term partnership we help the company to find talented engineers who will work on #1 cloud communications solution.

We are looking for a talented and experienced Senior QA Engineer to join our tight-knit Telco Team. You must have a talent for solving complex problems, and testing new solutions; while being equally talented at understanding and supporting a complex business-critical SaaS system in production. You must love creating elegant test solutions that can satisfy the functional, performance, scale and availability expectations of the RingCentral platform.


  • Work as a part of an Agile team with other QA and Software Engineers;

  • Help the team in modernizing software architecture and bringing it to the public cloud;

  • Analyze product requirements for RC VoIP, PBX and Call Center services;

  • Create and maintain test cases and test plans to ensure product quality;

  • Execute testing of new and existing functionality VoIP Telephony;

  • Analyze test results and provide product quality reports;

  • Troubleshoot and investigate product issues, identify root causes, and assist developers in fixing defects;

  • Participate in test automation using Python and RC proprietary test framework.

Qualifications & Skills

  • BA in Computer Science or related technical field;

  • 5+ years of demonstrated QA experience;

  • Advanced knowledge of VoIP Telephony (SIP, RTP/RTCP, etc);

  • Advanced Linux user;

  • Experience with modern VoIP phones (Polycom, Yealink, Cisco, Avaya, Unify, Alcatel) is a plus;

  • Good understanding of Networking and TCP/UDP protocols troubleshooting;

  • Good understanding of Cloud technologies;

  • Good understanding of Agile;

  • Experience with Python scripting is a plus.

We offer

  • Well-coordinated professional team;

  • Cutting edge technologies, interesting and challenging tasks, dynamic project, great opportunities for self-realization, professional and career growth;

  • Additional Health and Life Insurance Package;

  • Employee Assistance Program;

  • 25 vacation days;

  • ReBenefit Platform Account with 400BGN value monthly.

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