Sr. Software Web Engineer (Java/Web group)

Technology Stack:

J2SE, Java Web applications, J2EE, JBOSS, Jetty, SQL, JavaScript, TCP/IP protocol, Linux.



Sr. Software Web Engineer (Java/Web group)

JettyCloud looks for IT professionals on behalf of RingCentral to join its team in Sofia.

RingCentral Bulgaria is a new European branch of an American company RingCentral. 

JettyCloud is a software R&D center that works for RingCentral. 

Due to our long-term partnership we help the company to find talented engineers who will work on #1 cloud communications solution.

The Service Engineering teams are responsible for break fix, quality and reliability forcore audio/video services.

The Service Engineer is a one hands on role that will work closely with our Support Teams on the one hand to take care of escalations, maintain the Knowledge Base, and with our Engineering Teams on the other hand by giving them triaged, documented and troubleshooted issues to fix.

The successful candidate will have a passion for customer success, plus some experience on real time communication.

You will:

  • Design solution for production issues

  • Fix production account configuration issues

  • Proactively react to Web-related production incidents

  • Develop internal tools and frameworks to maintain and support production system sustainability

  • File JIRA tasks for production issues

  • Phone shifts in Service Engineering

  • Collaborate with OPS and Development departments


  •  3+ years of experience in Commercial Software Development in Java (J2SE, Java Web applications, J2EE) on Java developer (preffered) or QA automation engineer position

  • In-depth knowledge of Java based Web services

  • Ability to read and interpret technical documents and procedure manuals

  • Ability to learn complex, distributed systems quickly and thoroughly

  • Good interpersonal skills, verbal communication skills

  • Personal responsibility, learning, independence


  • JavaScript programming experience

  • Experience with application servers (JBOSS, Jetty)

  • SQL language understanding

  • Understanding TCP/IP protocol stack

  • Linux OS experience

We offer

  • Well-coordinated professional team;

  • Cutting edge technologies, interesting and challenging tasks, dynamic project, great opportunities for self-realization, professional and career growth;

  • Flexible working hours and opportunity for a hybrid work;

  • Job placement and payment of salary take place according to the labor code, as well as vacation and sick lists;

  • Medical Insurance, including Dental and Vision;

  • Life Insurance;

  • Business Travel Insurance;

  • Employee Assistance Program;

  • Vacation 25 days vacation;

  • Tickets compensation - $500 per family member (but not more than $2000);

  • Accommodation compensation - $2000 (if employee lives in apartments which are provided by RC) or $2500 (if rents accommodation by himself);

  • Meal vouchers.

Apply for job


Contact us

Write to us at or send a message to our recruiters