Senior QA Automation Engineer (Contact Center)

Technology Stack:

Java, SQL,



Senior QA Automation Engineer (Contact Center)

JettyCloud looks for IT professionals on behalf of RingCentral to join its team in Sofia.

RingCentral Bulgaria is a new European branch of an American company RingCentral. JettyCloud is a software R&D center that works for RingCentral. Due to our long-term partnership we help the company to find talented engineers who will work on #1 cloud communications solution.

RingCentral's cloud-based communications platform connects more than 2 million users across the world.

Are you looking for an opportunity where your skills and passion make a difference and where your voice will be heard? 

We’re the #1 global cloud-based communications provider, growing at more than 30% annually, and we’re looking for team-members with an entrepreneurial spark!

We are looking for a talented Senior QA Automation engineer to join our Telephony Routing/Common Layer team. As a member of the RingCentral RingCX Engineering team, you’ll tackle complex, mission-critical problems and build the platform that’s changing the way the world communicates. RingCentral RingCX is CCaaS solution that serves businesses large and small, providing highly reliable uptime, scalability and flexibility to support any business need or workflow.

You should be motivated, organized, excited about technology and SaaS products, a thorough critical thinker, and relentless when it comes to code quality, scalability, latency, and platform stability. Our culture is motivational, constructive, and positive. We value teamwork, camaraderie, and collaboration. If you’re up for a fun challenge, we want to hear from you.

  • Work with engineering teams and QA engineers to improve and automate testing strategies and software configurations;

  • Design, drive, and create new automated components, integration and end to end tests for back-end (Java, Spring, etc) and telephony components;

  • Coordinate with development engineers to design test plans and analyze all functional and nonfunctional requirements for all automation test framework and provide training to staff if required; 

  • Develop test framework wherever required which can be used by other engineers

  • Implement test cases, evaluate results, prepare test data and design functional tests in required framework;

  • Continually adapt existing practices / principles to accommodate the changing product and technological landscape;

  • Performance test strategy, data preparation and execution of high level performance test cases with the input from product managers; 

  • Participate in Agile / Scrum activities, Sprint Plannings, Standups, code reviews and product demos.


  • Bachelor's degree in Computer Science, Engineering or a related field or equivalent;

  • Minimum 5+ years QA Testing or QA Engineering;

  • Ability to review and expand upon Front-end and API Integration and Backend Unit test frameworks and implementations;

  • Experience with java and TestNG;

  • Ability to think critically and comprehensively about complex systems;

  • Excellent documentation / writing abilities;

  • Relational Database experience (MySQL, Postgres, SQL Server, etc);

  • Desire to learn and document new systems;

  • Ability to perform repetitive tasks as needed to ensure quality software.

We offer

  • Well-coordinated professional team;

  • Cutting edge technologies, interesting and challenging tasks, dynamic project, great opportunities for self-realization, professional and career growth;

  • Additional Health and Life Insurance Package;

  • Employee Assistance Program;

  • 25 vacation days;

  • ReBenefit Platform Account with 400BGN value monthly.

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