About RingCentral
RingCentral is a leading U.S.-based provider of cloud communications and collaboration solutions for businesses. Our UCaaS platform offers a full range of services, including voice, video, messaging, fax, conference calls, online meetings, contact center, and team messaging. Over 450,000 businesses across the U.S., Canada, and the UK rely on our technology.
Due to the growth of our infrastructure and increasing demand, we are expanding the Container Operations team within the SRE department. Join a well-established, high-impact engineering group focused on delivering reliable, scalable containerized environments.
Role Overview:
As a Container Operations Engineer, you will be part of a skilled global team responsible for deploying, supporting, and maintaining RingCentral’s containerization platforms. Your work will directly impact the stability, scalability, and reliability of the systems powering mission-critical services.
Key Responsibilities:
Deploy, support, and maintain the company’s Kubernetes clusters (on-premises and AWS EKS)
Participate in incident response, troubleshooting, and root cause analysis for production issues
Participate in an on-call rotation covering services in all regions
Drive continuous improvements in platform stability, performance, and automation
Professional Qualifications:
Good experience with Linux systems administration
Understanding of networking fundamentals
Hands-on experience with automation tools such as Ansible, GitLab CI/CD, and scripting (Python or similar)
Working knowledge of Kubernetes and container orchestration principles
Familiarity with 24/7 production support environments, change management, and operational best practices
Experience with AWS cloud platforms is a plus
Strong problem-solving skills and a collaborative mindset
We offer:
Well-coordinated professional team
Cutting edge technologies, interesting and challenging tasks, dynamic project, great opportunities for self-realization, professional and career growth
Additional Health and Life Insurance Package
Employee Assistance Program
25 vacation days
ReBenefit Platform Account.
This role requires on-site presence at our office 4 days a week to support effective collaboration and teamwork.
